Kerastase believes that all hair is beautiful. Their commitment to diversity and inclusivity in professional hairdressing industry includes hosting stylist Hovig Etoyan as Global Professional Ambassador.

They offer a personalized diagnosis service that helps you select the appropriate treatment routine based on your personal needs and circumstances. You can find this feature on their website.

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Yes, Kerastase Canada provides a loyalty program known as My Kerastase Membership to shoppers looking for exclusive perks and rewards. Customers can access this program by visiting the company website; My Kerastase Membership also maintains a blog that features helpful articles about haircare as well as occasional coupons or promotions through this channel.

I recently bought a product I thought was made in France; however, it turned out it had actually been made in Spain under different standards and conditions. No more products from this company will be purchased; their production process should provide fair value for my money.

Feedback

Kerastase is committed to listening and using customer feedback to constantly enhance its products and services, so customers are invited to share their experiences on its website using a dedicated feedback page. Customers can rate product quality purchased, describe interactions with customer service team, as well as review retail locations of Kerastase products sold.

Customers can save money on future orders by subscribing to the company’s email newsletter, which offers exclusive offers and promotions that they can apply towards their next order.